|
|
Welcome to the new, combined edition of Human Capital Review and ETD Online! ETD Online and Human Capital Review subscribers now have the benefit of the same high-quality content, including the archives from both publications, conveniently accessible on this site, at no additional cost!
It is believed that organisations typically achieve only 60% of their strategic potential and 50% of what they plan to do on time, whilst 80% of major issues are caused by failures in relationships. With these issues in mind, our theme for this month is performance.
In order to move our organisations from their current performance to their full potential, we need to develop our organisation’s strategic capabilities to more effectively translate strategy into ongoing operations; our outcomes orientation to deliver valuable results and outcomes; and our cultural and relationship skills to develop robust productive relationships. To assist you in accomplishing this, we’ve put together a selection of articles and tools from leading experts that, once applied, should translate into maximised performance and an improved bottom line.
We are committed to offering you sound, practical innovative human capital solutions. Contact us if you would like to make a positive contribution to the industry by submitting an article for publication. Please email Michele van Eeden at michele@knowres.co.za.
Kind regards
The HCR Team
|
|
FEATURED ARTICLES
|
|
Performance Architecture: Design and Alignment for Best Results
Dr. Roger Addison sheds light on the role of performance architects who uses a creative and comprehensive approach to achieve results. He also provides us with a helpful tool, the Performance Map, that we can use to identify performance issues and opportunities that involve individual employees or entire work groups.
|
|
Simplifying Performance Management
This article is an excerpt of Marc Effron and Miriam Ort’s excellent book titled, One Page Talent Management, which offers HR practitioners a three-step solution to simplifying performance management in an organisation. This article focuses on Step 1, showing us that designing a performance management process is easier than we think.
|
|
No One is Loyal to a Company – Only to their Values
World-renowned human behavioural specialist and best-selling author, Dr. John Demartini explains how to hire and keep inspired employees. He includes 12 questions that will help us identify our hierarchy of values, as well as the values of our employees.
|
|
Empathy in the workplace
Talent management and HR professionals are pursuing multiple strategies for developing more effective managers and leaders. With 50 percent of managers being poor performers, they are costing companies millions. This article by the Centre for Creative Leadership focuses on the important role that empathy plays in effective leadership, summarising their research and showing us how we can develop and enhance our empathy skills.
|
|
Of Knowledge Management, Stories, Story Boards and Metaphor
Authors Graham Williams and Dorian Haarhoff explain how the medium of story (and the metaphors, reframings and imaginative journeys within the stories) is used to engage, involve, convey insights and stimulate meaningful conversations.
|
|
Improving Performance through Coaching
Existential dilemmas can arise if people are faced with choices that are incompatible with their own value system. The role of the coach is to help individuals think through such dilemmas, giving them insight into the impact of adhering, or not adhering, to the “rules of the game”. Sunny Stout Rostron shows us how this process can improve performance. |
|
|
|
HR DIRECTOR SPEAKS OUT |
|
Interview with Shirley Zinn : Head of Group HR, Nedbank Group
In an interview with Michele Butler-Van Eeden, Shirley Zinn (HR Director, Nedbank Group) gives us a glimpse into the HR strategies and successes that supports one of the four largest banking groups in South Africa. |
|
HR GOES GREEN |
|
Human Capital and Sustainability
We can leverage human capital towards business success without spending more money - all it takes is imagination, time and dedication. Robyn Ferrar highlights sustainability as a platform that provides a powerful vision and a solid value system that speak to people’s hearts and logic. In this article, she shares 10 steps that lead towards collaborative sustainability. |
|
HEALTH AND WELLNESS |
|
The Imbalance in Work/Life Balance
A whole new approach to work/life balance is emerging. According to Lloyd Ball, these innovative solutions are working wonders to restore the productivity, health, loyalty and job satisfaction of the overall workforce. This new integrated approach also has benefits from an HR budget and programme management perspective. |
|
TECHNOLOGY |
|
Technology Driven Performance Management
Gail Sturgess compares the core strategic differences between traditional and new era performance management systems, showing that the latter is more developmental in approach, linked closely to business goals and performance, and geared to early identification of problems. She also highlights the benefits of automated new era performance management.
E-etiquette in the ever-expanding e-mail and Internet environment
If used correctly and wisely, the Internet can be an extremely powerful resource, giving you easy and instant access to almost any information you require. In this article, Elsabé Manning looks at the purpose of the Internet and e-mail, and recommends 26 simple rules to ensure professional e-mail communication at all times. |
|
PERSONAL AND PROFESSIONAL DEVELOPMENT |
|
Responsibility, accountability and commitment
In this article, we explore Step 4 of Steven Wright Krummeck’s steps to self mastery and happiness, focussing on responsibility, accountability and commitment. When we embrace these attributes, extraordinary transformation can take place. Steven shows us how to turn negatives into positives and as a result, realise our life and business goals.
How to Manage Your Time More Effectively
There are many things that waste our time at work, from ringing telephones, drop-in visitors, to an inability to say no. Shelley Ball provides us with a number of steps that we can take to tackle time-wasters and as a result, be more effective in what we do. |
|
CRITICAL COACHING CONVERSATIONS |
|
How to Make our Meetings More Effective
In this article, Lauron Buys explores the purpose of meetings, the reasons why so many people hate meetings and provides us with viable solutions that will enable us to engage team members more effectively and achieve the goals we have set out to reach. |
|
WORKPLACE LAW |
|
Using Company Law to Effect a Termination for Purposes of Labour Law
This series of articles by Moksha Naidoo includes summaries, quotations and commentary on the very latest decisions handed down by the Labour and Labour Appeal Courts, with the intention of keeping you abreast with judgments in a manner that is uncomplicated, less time consuming and includes thoroughly researched commentary. These judgements are considered binding on statutory and private arbitrators.
Unfair Dismissal Law: A Summary
Dealing with dismissals in the workplace can be tricky even for the most experienced HR professional. This is a useful summary of our law on unfair dismissals, write Eva Mudely and Karen Fulton.
|
|
|
|
ALSO IN THIS ISSUE |
|
Tools and Checklists |
|
Checklist of Job Interview Questions for the Credible Activists to Ask The Company
We identify 36 questions you want to ask prospective employers.
Stages of Team Development
We identify the four stages of team development and offer practical suggestions that leaders can do to positively influence each of these stages.
Winning with Collaborative Leadership
The most valuable thing about collaborative leadership is the employee attitude you can create. We share what one hears from the members of a collaborative team
Creating Solid Goals
Solid goals give people a clear picture of what needs to be accomplished and when it needs to happen. We give examples of poorly defined goals and offer a model that will create solid goals. |
|
Recommended Reading |
|
Retooling HR: Using Proven Business Tools to Make Better Decisions about Talent
by John W. Boudreau
Meaningful Workplaces: Reframing How and Where we Work
by Neal E. Chalofsky
The HR Toolkit: An Indispensible Resource for Being a Credible Activist
by Denise Romano
The Why of Work: How Great Leaders Build Abundant Organizations That Win
by David Ulrich, Wendy Ulrich, Marshall Goldsmith (Foreword by)
| |
|
|
|
