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NEW RELEASES

TOOLS AND CHECKLISTS

Talent Management Book Collection by Knowledge Resources	Leadership Book Collection by Knowledge Resources	HR from the Outside In by Dave Ulrich
Click on the images for further information and more titles All publications are available from Knowledge Resources DOWNLOAD ORDER FORM HERE

Expand your Mind
We all know that facilitators and developers are never allowed to get tired – we are expected to be bright-eyed and bushy-tailed all the time! The problem is that we spend so much time focusing on keeping our learners alert and involved that we forget that we too need to be refreshed.

So what is Client Service?
On a recent trip my wife and I went to a restaurant in the Wilderness, on South Africa's famed Garden Route. It was a quiet midweek evening in mid-winter, so we had not booked. We were immediately met at the door with a friendly welcome and asked where we would like to sit.

Enrich the Learning Environment
A rich learning environment is one that is filled with appropriate tools, pictures, ideas, music and furniture. Here is a selection of things that you can do to make your learning environment more interesting.

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Mastering Turbulence: The Essential Capabilities of Agile and Resilient Individuals, Teams, and Organizations by Joseph McCann and John W. Selsky	Bring out the Best in Every Employee by Don Brown and Bill Hawkins	The 7 Hidden Reasons Employees Leave by Leigh Branham
Click on the images for further information and more titles All publications are available from Knowledge Resources DOWNLOAD ORDER FORM HERE

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